Privacy Policy

Effective Date: June 2024
Dunedin Medical & Aesthetics Clinic ("we", "us", "our") is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act and digital marketing platform requirements, including Meta (Facebook/Instagram).

 

What Information We Collect

We may collect the following types of personal information:

• Name, contact details, and email address

• Health and medical history (for clinical care and consultations)

• Device or browser information (e.g., IP address, cookies, Meta Pixel data)

• Appointment or enquiry details submitted through our website or linked platforms

 

How We Use Your Information

Your information may be used for the following purposes:

• Booking and managing clinical services

• Contacting you regarding appointments, follow-ups, or health-related updates

• Sending you marketing communications and educational content (if you opt in)

• Improving our website, content, and digital advertising campaigns

 

Data Protection and Security

We take reasonable steps to protect your personal data, including:

• Secure, encrypted storage systems

• Access limited to authorised clinical or administrative staff

• Partnering only with third-party platforms that comply with data protection standards

 

Cookies and Meta Pixel

Our website may use cookies and Meta (Facebook) Pixel to track visitor behaviour for analytics and advertising purposes. These tools do not collect identifiable health information and are used only to improve your experience and the relevance of our marketing.

You can manage or disable cookies in your browser settings.

 

Sharing of Information

We do not sell or rent your personal information. Information may be shared with third parties only:

• With your consent (e.g., clinical referrals or collaborative care)

• With trusted service providers (e.g., Halaxy, Meta) to help us deliver services and communications, under strict confidentiality agreements

 

Accessing or Updating Your Information

You have the right to access or request correction of your personal information. To do so, please contact us directly.

Email: drlee@dunedinmedical.co.nz
Website: www.dunedinmedical.co.nz

 

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Please review it periodically for any updates.